Privacy Policy

Last updated November 10, 2026

Electrical Link is a service of HVAC Link LLC, a Florida limited liability company ("Electrical Link," "we," "us"). We help South Florida homeowners connect with licensed local electricians. This policy explains what information we collect on electricallink.co and how we use it.

What we collect

  • Information you give us: your name, phone number, email address (optional), zip code, and your answers about your electrical project.
  • Information collected automatically: device and browser information, pages you visit, and actions you take on our site. We collect this through cookies and similar tools, including the Meta Pixel.

How we use it

  • To respond to your estimate request and contact you about it by phone or email.
  • To connect you with a licensed electrician who serves your area.
  • To measure and improve our website and advertising.

How we share it

  • With an electrician: we share your contact information and answers with one licensed electrical contractor in your area only after you agree to be contacted by that company. Contractors pay Electrical Link for these referrals.
  • With service providers who help us run our website, forms and advertising, such as our website platform and Meta.
  • When required by law.

We do not sell your information to lists of companies.

Text messages (SMS)

We send text messages only to people who have agreed to receive them:

  • Homeowners who request an estimate receive a one-time text with a verification code to confirm their phone number. We do not send homeowners any other text messages without asking for separate consent first.
  • Electrical contractors who use our service receive alerts about new estimate requests and notices about their account.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent will not be shared with any third parties. Service providers that help us deliver messages (such as our messaging platform) may process phone numbers only to send messages on our behalf.

Your choices

  • You can ask us to stop contacting you, or to delete your information, at any time by emailing [email protected].
  • If you receive a text message from us, you can reply STOP to opt out or HELP for help.
  • You can limit cookies through your browser settings.

Data security

We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted (HTTPS) connections to our website and access controls on the systems we use. Only people who need your information to handle your request can access it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

Our services are not intended for anyone under 18, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with its effective date.

Contact

Questions about this policy? Email [email protected].

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